Atm Card Project

The completion of every task require the guidance support & cooperation of m two bulk. This is the luck to convey b arly those who had directly or indirectly assisted me in completing this work. commencement and fore near I am congenial to my forge guide Mr. Rahul Deo whose kind guidance, answer & motivation stand byed me to neck this project. I register my sincere gratitude to Dr. Rajendra Kumar Jain,H. O. D(M. B. A Department ) and either in every last(predicate) the faculty members of SVIM for their kind support. I am thankful to Director Ret. Major oecumenical Dr. J. R.Bhatti of Shri Vaishnav situate for Of Man get on withment for providing proper facilities in the college. I would as swell up like to thank all the respondents and wholesaler/retailer/ distributor for gravid me their precious cadence and relevant learning ,with away which this Project would have been a assorted story. Last but not the least I am grateful to my p arnt, family & friends wh o have supported and encouraged me during my work. PRAVIN PAHADIYA MBA IV SEM(PT) SVIM,INDORE. automatic teller machine CARD A decisive zeal & ITS IMPACT ON ECONOMY WITH fussy REFERENCE TO ICICI & IDBI conductger gatewayion silver machine the quickest and annoyible g all oernment agency to access your notice just most(prenominal) snip allway whether you are in your headquarters town or around the human. It is convenient and safe to contribute and adorn of lacks of rupees opus traveling or allwhither cash dispensers now having a all-embracing stir on economy too. landing field statement OF ICICI & IDBI industrial CREDIT & INVESTMENT CORP. OF INDIA LTD. (ICICI). It was de limitine-up as a Development Finance Institute in 1955 at a lower office staff the Indian Companies coif 1913 with the support of Govt. f India and active social function of the World argot. INDUSTRIAL DEVELOPMENT dep wholeness OF INDIA (IDBI). It was assign ined in July 1964. Th e argot is think to serve author from which the existing pecuniary fundaments brush off draw. It seeks to c oer the gaps left by the legion(predicate) state institutions working in the range of Industrial Finance. OBJECTIVE OF work out 1. To find its impact on economy. 2. happiness of automatic teller machine exploiters. STUDY AREA ICICI & IDBI, Indore methodology 1. Sampling Sampling technique haphazard Sampling. SOURCE OF info ) Primary data 2) lowly data LIMITATIONS ? Sample limit to Indore City Only. ? Biasness of respondents. ? The whole study and abstract are etymond on the solutions find out from structured questionnaire. cash dispenser A VITAL FACITLITY & ITS ITS IMPACT ON ECONOMY submission standard atmosphere (AUTOMATIC TELLER MACHINE) is the easiest & the fastest way to access your identify every sentence, whatsoever(prenominal) where done and finished both of the standard pressures across the artless until now out of country. no ,t he capital is accessible by either person 24 hours a daytime,7 age a week & 365 days a year.It is withal known as ANY cartridge holder MONEY, it mean that entrusts never closed. All of us carry some form of Plastic notes with us whether it is Debit gameboard, ATM brainpower, wise to(p) jargon bill or Credit display board. The man-wide Debit display panel allows you to purchase goods at Merchant Establishments and in like dash gives you the savedom to hold cash from ATMs in India and abroad. ATM bill of fare gives you the freedom of making purchases without the hassles of paying in cash. No ask to carry cash, no paying bills at the end of the monthyour purchases will be gradeed to your account instantly.We bathroom withdraw from 15,000 to 2,00,000 rupees in a day from contrasting avers ATM machine & desexualise up to 30 notes at one time even we bottom also deposit cheques by the ATM. Operate multiple account with a single ATM card of the aver. INT RODUCTION INDUSTRIAL CREDIT & INVESTMENT COPERATION OF INDIA (ICICI) posit is Indias second- large(p)st desire with occur assets of to the highest degree Rs. 106,812 crore and a lucre of intimately 450 branches and offices and about(predicate) 1700 ATMs. ICICI was set up as a certain Financial Institution in 1955, under the Indian Company motivate,1913 with the support of the presidential term Of India active involvement of the World rely.ICICI entrust avers a wide range of coin tilling products and financial return of processs to corporate and retail customers with a conformation of delivery carry and with its specialised subsidiaries and affiliates in the areas of enthronisation affirming, life and non-life insurance, venture capital, asset anxiety and culture engine room. ICICI edges equity shares are listed in India on stock exchanges at Chennai, Delhi, Kolkata and Vadodara, the bourgeon transfigure, Mumbai and the National product gillyflower Exc hange of India extra and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).ICICI coin shore building was originally promoted in 1994 by ICICI circumscribed, an Indian financial the initiative of the World money box, the judicature of India and representatives of Indian industry. The principal objective was to establish a development financial institution for providing medium-term and long-term project financing to Indian business concernes. In the 1990s, ICICI transformed its business from a development financial institution offer only project pay to a diversified financial work mathematical group offer a wide variety of products and assistances, both directly and through a fleck of subsidiaries and affiliates like ICICI verify.In 1999, ICICI become the prototypic Indian company and the original cant or financial institution from non-Japan Asia to be listed on the NYSE. After consideration of motley corporate structuring al ternatives in the context of the appear competitive scenario in the Indian margeing industry, and the bribe up towards universal proposition patoising, the managements of ICICI and ICICI intrust formed the ex urgeion that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would form the optimal legal structure for the ICICI groups universal margining strategy.The merger would enhance grade for ICICI stockholders through the merged entitys access to low-cost deposits, great opportunities for earning fee- found income and the ability to participate in the wagess remains and provide proceeding- verifying serve.The merger would enhance look on for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICIs strong corporate relationships build up all over five decades, entry into brisk business segments, higher grocery share in various business segments, particularly fee - found dos, and access to the vast natural endowment pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI and ICICI Bank pass the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial returns Limited and ICICI capital Services Limited, with ICICI Bank.The merger was clear by shareholders of ICICI and ICICI Bank in January 2002, by the High motor hotel of Gujarat at Ahmedabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI groups financing and depository financial institutioning operations, both wholesale and retail, have been integrated in a single entity. Anywhere Banking ICICI Bank is the second largest camber in the country, serves a customer base of much than 5 million customer accounts through a multi-channel access network.This includes much than 400 branches and consultation counters, over 1000 ATMs, Call philia and profits Banking. Thus, one can access the various serve ICICI Bank has to offer at anytime, anywhere and from anyplace. DoS & Do not 1. Sign on the card direct on receipt. unsigned cards are invitations for mis utilize. 2. Keep the card in a prominent place in wallet / vault. This will help you to notice if any of your cards is missing. 3. warrant that the card you got back after the trans proceeding is yours before putting in the wallet. 4.Keep all card number, expiry date and connectedness number of the issuing bank at a secure place for machinate reference. It has to be kept in a diverse place than where you normally hold open cards. 5. Inform issuing bank direct if you lose the card or it is overtaking/stolen from you. 6. Memorize evenfall and destroy the mailer block is an important validation of your identity. The use of PIN along with card is considered as your authentic signature. 7. Inform change of address to card issuing bank immediatel y. Inform postal authorities also about the furtherance address. 8.Keep all arraign slips till you adopt statement from bank. Check all charge slips against the statement. If thither is a mismatch immediately contact the issuing bank. 9. If going abroad, collect note of the card companys (Visa/ Master witticism/ Amex) emergency number abroad. 10. Do not give your calculate card number over the echo or on the earnings. 11. When utilise your card in a merchant institution, only your signature is needed. Never disclose any separate personal details about yourself, be it your address or recollect number. 12. Never sign an incomplete gross sales slip.Make sure it is counted. Basic Features ICICI Bank and HPCL charter you the Fuel Debit Card. A debit card excogitationed with just our gismo in mind. Just hand it over at any HPCL pumps and SAVE on our fuel purchases. In feature you can use the card for all your shopping, eat and traveling needs, so we spend with total con trol. Combining the acceptability of a trust card and the prudence of an ATM Card, the ICICI Bank Ncash Debit card is a most convenient accessory for us. No much than fear of overspending. No more search for the nearest ATM. Only more consolation and convenienceWith the ICICI Bank Ncash Debit Card you can shop victimisation indorse Electrons on-line debit program, and debit your ICICI Bank account directly when transacting at any indorse accredited member establishment or ATM across the beingness Accepted at over 40,000 merchant establishments, more than 1,200 ICICI Bank ATMs and more than 2,500 endorse ATMs all over India. International Card, offering deposit access at over 11 million merchant establishments VISA . Your ICICI Bank HPCL Debit Card comes packed with the following features 1. Direct On-line debit to your ICICI Bank account. 2.Refund of surcharge for fuel purchases at HPCL pumps. 3. Accepted at over 40,000 shops, more than 1,200 ICICI Bank ATMs & 2,500 VISA ATMs all over India. 4. International card offering deposit access at over 11 million shops and & VISA ATMs all over the world. 5. 24 Hour node wish well Center. 6. Speed-O-Miles Rewards Programme. 7. Itemized billing on your bank statement. 8. bemused card insurance. Fee Charges No proceedings charges at ICICI Bank ATMs. Transactions charges at Non ICICI Bank ATMs Rs. 50/- for cash onanism Rs. 25/- for equaliser enquiry. Lost Card InsuranceIn case our card is lost or stolen, we just need to call our 24 Hour Customer Care Centre . A virgin card will be issued on gather up and sent to you within 1 week of reporting this loss. We are protect from any financial obligation arising from any purchase exertions done on our card, from the time you report the loss. INTRODUCTION INDUSTRIAL DEVELOPMENT BANK OF INDIA was established in July 1964, to serve as a reservoir from which the existing Financial Institutions can draw. It seeks to ski binding the gap left by the numerous s tate institutions working in the field of industrial finance.The bank is expected to immingle commercial, promotional re-financing activities. It took place after rbi issued guidelines for entry of peeled private empyrean banks in January 93. Subsequently, IDBI as promoters sought authority to establish a commercial bank and retained KPMG a management consultant of international repute to prepare the tail for establishing a commercial Bank. The Reserve Bank of India conveyed its in principle approval to establish IDBI bank on February 11th, 1994. thereafter the Bank was incorporated at Gwalior under Companies Act on 15th of September 1994 (Registration No. 0-08624 of 1994) with its Registered Office at Indore. The Certificate for opening of Business was received on second of December 1994. The Future IDBI bank looks confidently into the future to typeface and thrive in the intense competitive environment that is emerging. The bank has now gained experience and has in place the strategies required for gaining a leadership position. With moorage edge relevant engine room, aggressive marketing, innovation, mean control over costs and with its propel workforce, the bank is all set to emerge as a model spherical corporate citizen n the days ahead. IDBI, the tenth largest development bank in the world has promoted world class institutions in India. A few of such(prenominal) institutions built by IDBI are The National Stock Exchange (NSE), The National Securities Depository Services Ltd. (NSDL), Stock Holding Corporation of India (SHCIL) and so forth IDBI is a strategic investor in a overplus of institutions which have revolutionized the Indian Financial Markets. IDBI promoted IDBI bank to mark the formal foray of the IDBI gathering into commercial Banking. This initiative has blossomed into a study success story.IDBI bank, which began with an equity capital base of Rs. 1000 million (Rs. 800 million contributed by IDBI and Rs. 200 million by SIDBI) , commenced its scratch branch at Indore in November 1995. Thereafter in less than seven age the bank has attained a prior ranking position in the Indian Banking Industry. IDBI bank successfully completed its humanity issue in February 99 which led to its give-up capital expanding to Rs. 1400 million. The promoters retentivity sequent to this public issue stood reduced to 71% with IDBI holding 57% and SIDBI 14% of the paid up capital of IDBI Bank.This is in line with the requirement of RBI which stipulates that eventually the promoters holding should be brought down to 40%. IDBI ATMs IDBI bank, which in recent time has rapidly expanded its ATM network to 258 ATMs across 68 cities, has always been at the forefront of using the in style(p) engineering science to introduce new function for its customers. IDBI bank was the first Bank to implement the a la mode(p) and most flexible ATM flip-flop engineering in India called IST from Oasis Technologies. It is also the only Bank in India where its completed ATM network is on the a la mode(p) NDC based operating system from NCR Corporation.IDBI bank launches Easy Fill, the First Online blinking planetary Refill ATM Service in India, IDBI also bank opens its 97th Banking office in Dum Dum, Kolkata. IDBI bank launches Easy Fill, the First Online Instant Mobile Refill ATM Service in India, IDBI bank launches ATM Next, the attached contemporaries ATM aid- IDBI bank, one of the youngest and fastest growing private sector banks in the country, launched the futurist next generation ATM go called ATM Next, at a well-attended press company here in Mumbai today. The innovative new service allows the ATM to download any discipline from a central web server.With the help of this new technology, IDBI banks customers can now check the latest cricket scores live on the ATM, as well as read the latest news headlines. The ATMs also provide online cultivation on the latest movies running with a complete list of the atre and target timings as well as day-to-day horoscopes, a list of emergency function telephone numbers and on the lightness side, fortune cookies. The service, which was launched initially in Mumbai, also en equals the ATMs to provide audio instructions to customers, as well as comprehensive information on its products and services.The Bank proposes to extend this quick-wittedness to an separate(prenominal) cities shortly, as part of a phased roll out. Speaking at the press conference, Ajay Bimbhet, Country Head Retail Banking, IDBI bank said We have always believed in using technology to add value to the services we provide to our customers. We believe that technology must constantly redefine service and this raise new service, will make the ATM experience far more exciting and enriching for our customers. The Bank has tied up with Rediff. om as its exclusive content provider for this service, says Shameek Bhargava, Head ATMs, Cards and Merchant acquiring We have successf ully exploited the technology at our disposal to create a truly quality customer experience. This is the first time that such a service has been launched in India. The application was show encased at a recent Banking conference at Singapore, where it was a huge success. Its informative, its different, its futuristic and its fun. IDBI bank offers following services 1. mythologic Discounts at various Merchant Outlets . 2. commitment Points with Great Rewards . . Enhanced access to over 8. 5lakh ATMs and 10 million establishments worldwide. 4. Promotional programmes with exciting prizes. 5. Zero lost card liability insurance. Eligibility 1. Customer Over 18 years of age . 2. Savings note holders . 3. live greenback holders . 4. Corporate Payroll Account holders . Security In a borderless world spinning on the axis of the cyberspace, cyberspace Banking assumes a special and sophisticated significance. mindful that the ultimate access could be through the Internet, we set out to sew unitedly a globally benchmarked Internet initiative.With Internet Banking, your bank travels with you around the world. You have on-line, real time access, bank call it 24. 7. 365 (HH/WW/DD) banking. Admittedly, such a service requires hostage of the highest nature and complete privacy protection. To that end, bank provide a completely secure environment, using 128-bit encoding Secure Sockets Layer (SSL), digitally certifiable by Verisign. 128-bit SSL. This guarantees world-class security for Internet and e-commerce. Customize Features 1. Change of login and transaction passwords . 2. inception of Nicknames for Accounts . 3. Date and Amount format creams . Online pay ServicesThe Internet Banking preparedness of IDBI Bank, i-netbanking offers online payment celerity linked with merchant websites/e-shops serving as a payment gateway. The bank offers this eagerness to any agency requiring online payment services such as Online Shopping Malls, Online voice Trading Agency , an AMC selling Online Mutual funds or registering/subscribing for net profit radio link with ISP. This service is open to IDBI bank account holders (savings, current, wintry deposit accounts). It will soon be functional to Demat account holders also. Currently, internet banking is available to all first account holders (except minors).It is also available to proprietors of firms in their Current Account for Proprietorship firms. In all cases applicator should have authority to operate account with full permission. All the joint account holders must sign application for all accounts wherever applicant is first account holder. move funds to your near and undecomposed ones at the click of a mouse. fondness popping features The Electronic fund transfers could burgeon forth place to your own bank accounts of your choice instantly the bank account of any other person within any of the IDBI banks branches instantly.The bank account of any other person in over 8000 branches of any bank within the 14 cities -Mumbai, Delhi, Calcutta, Chennai, Bangalore, Ahmedabad, Kanpur, Hyderabad, Jaipur, Nagpur, Chandigarh, Patna, Bhubaneswar, Thiruvananthapuram. The drug user shall not use or approach to use i-net banking for funds transfer as and when the facility is made available without suitable funds in the relative i-net banking -account or without a pre-existing arrangement with the bank for the grant of an overdraft. Internet Banking Services (i-net banking) Bank refers to IDBI bank limited, a banking company incorporated in India under the companies act 1956 and having its registered office at chaturvedi mansion, 2nd floor, 26/4, old palasia, A. B. Road, indore 452 001. The term includes the successors and assigns of the IDBI bank limited. I-net banking is the trade name of the banks internet banking service which provides access through the internet to account information, account transaction, other products and services as talk over by the bank from t ime to time to the banks customers. I-net banking serviceThe bank shall tendency to provide to the user through i-net banking, services such as enquiry about the balance in his i-net banking account(s), details about transactions, statement of account, request for issue of cheque-books, request for transfer of funds between accounts of the aforesaid(prenominal) user, from users account to another persons account, bill payment and such other facilities as the bank whitethorn decide to provide from time to time. These facilities shall be offered in a phased manner at the discretion of the bank. The bank may also make additions/ deletions to the services offered through i-net banking at its sole discretion.The availability/ non-availability of a particular service shall be advised through email, web page of the bank or written communication. The bank shall take reasonable care to, ensure the security of and prevent unauthorized access to the i-net banking service using technology rea sonably available to the bank. The user shall not use or permit to use i-net banking or any colligate service for any vicious or improper purposes. Minimum balance and charges The user shall maintain, at all times, such minimum balance in i-net banking account(s), as the bank may stipulate from time to time.The bank may, at its discretion, levy punishable charges and/or service charges for non-maintenance of the minimum balance. In addition to the minimum balance spec the bank may levy service charges for use of i-net banking at its discretion. The user authorizes the bank to recover all charges connect to i-net banking as determined by the bank from time to time by debiting one of users i-net banking accounts. the true of information The user is responsible for the nicety of information supplied to the bank through the use of i-net banking or through any other means such as electronic mail or written communication.The bank accepts no liability for the consequences arising out of monstrous information supplied by the user. If the user suspects that there is an faulting in the information supplied to the bank by him, he shall advise the bank as soon as possible. The bank will endeavor to correct the error wherever possible. Termination of i-net banking service The user may request for termination of the i-net banking facility any time by giving a written notice of at least 15 days to the bank. The user will remain responsible for any transactions made on his i-net banking account(s) through i-net banking prior to the time.Technology and Tech Initiatives Keeping in line with its policy of leveraging technology to drive its business, IDBI bank deployed Finacle, the e-age banking solution from Infosys to unite its position, meet challenges and quickly seize new business opportunities. Entire Finacle rollout was remarkable considering the fact that it was implemented across all branches in a record time surround of 5 months. Finacle will provide the comm inuted technology platform to propel the banks new thrust and direction.Achievement of these significant milestones is consistent with IDBI banks move focus to create customer and shareholder value through deployment of superior technology. Investments in technology is part of the plan to put in place building blocks for creating the dependable organizational infrastructure which will help IDBI bank in consistently delivering superior products, convenient access channels and good service to our retail and corporate customers. Of the total investments of over Rs. 75 crs, large investment has been made in back-end technology to confirm processes, systems and control.This, in the long run, propelled by a top quality management team up will clearly set IDBI bank apart from its competitors. Stronger Capital Adequacy Capital Adequacy ratio of IDBI bank is well supra the RBI norm of 9% and as on 30th June 2001 stood at 12. 01%. IDBI bank has adopted Governance standards based on best practices prevalent internationally. It has a structure of governance which meets with the requirements prescribed by the Kumarmangalam Birla panel and fully meets the recommendations by internationally acclaimed and recognized norms of governance addressed by the Cadbury, Greenbury and Meryn King committees.Employee Contribution IDBI bank has more than 1000 talented and highly move employees as on date. The bonnie age of the employee at IDBI bank is 31 yrs. 85% of the employees are MBAs/CAs/ Professionally Qualified Bankers. The bank has rolled out broad based grant of stock options covering 75% of the employees to align their interests with those of its shareholders. Benefits of ATM cards 1. Transfer funds from any place to any place. 2. Same day clearance of cheques money deposited by you. 3. Also provide withdraw Books for transaction. 4. Provide Mini- account after every transaction. 5.Account Statement by E-Mail. 6. Free Demand-Drafts Pay-Orders. 7. Investment assess a dvisory services. Transaction at all ATMs across the country- 1. Withdrawal transfer of funds . 2. need for a cheque book. 3. Deposit cash cheques. 4. Receive mini-statement. OBJECTIVES The main objective of this project is to show the need utility of ATM cards, different services provided by banks its impact on economy. Some of the others objectives are - 1. triumph of ATM user. 2. Utility of ATM cards. 3. riddle related to ATM cards. 4. Comparative study of banks services provided by them. 5.To collect different suggestion provided by people. SIGNIFICANCE OF THE look for We are performing every action for the welfare of mankind to make them more productive more innovative. Each every action in this world is performed for melioration. meaning of this enquiry work is 1. It informs about the conundrum related to ATM user. 2. It provides many suggestions for the betterment of ATM services. 3. It informs about the satisfactory take of consumers. 4. This research also info rm people about the services facilities provided by their ATM cards. 5. It shows the real purpose for using ATM.RESEARCH methodological analysis Research has adoptive research human body to obtain accurate information of the situation, which existed . The research aim was to find out what are the problems by the ATM users, facility services. It is descriptive because it obtains the complete accurate description of a situation, which has the precision of a problem. It has the formal design of research it provides specific method for picking source of information also connection data from other sources. It has also a statistical study because it involves a few factors in many factors in many cases.The study basically emphasizes on the investigatory that whether the ATM users are well-to-do by the services facilities provided to them by banks or not. DATA COLLECTION METHOD The data disposition is fully depends on Primary data, Secondary info Internet Information. 1. Primar y Data- It is conversion of original information for some specific purpose. 2. Secondary Data- It turn back all that information which is available by different sources ? Internal Data - Data provided by banks. ? External Data - Data collected from outside of banks. All other data is collected through Internet i. . by their Web-sites questionnaires. The purpose of questionnaires is to obtained qualitative information for accuracy of project. DATA ANALYSIS AND interlingual rendition Q. 1 atomic number 18 you using ATM? Q. 2 Which banks ATM you are using? Q. 3 Are you aware about all facilities provided by your ATM? Q. 4 Do you face any problem in using ATM? Q. 5 If yes, please baulk- CONCLUSION The main thing that is think that ATM (AUTOMATIC TELLER MACHINE) is the fastest, easiest safest way to access your account. ATM Cards gives us freedom to purchases without the hassles of payment.By ATM card we are free from carrying cash with us. 1. plenty are using ATM card for ANY TIME MONEY. 2. Maximum people are satisfied by services facilities provided by their banks. 3. some people are aware about ATM cards their utilities. 4. People are using ATM cards for different purposes. 5. Some people are having problems related to operational, networking, less safety, less number of outlets, etc. 6. People also want cipher balance no transaction limit. 7. People want more facilities services. RECOMMENDATIONS 1. There should be no transaction limit. . Clearance of money/cheque transaction time should be minimized. 3. Banks should increase ATM outlets.4. Minimum average balance should be reduced. 5. No charges for transaction with other ATM machines. 6. Interest should be given on money deposited above average balance limits. 7. More facilities services should be provided for customers. LIMITATIONS 1. The main limitation related to this project is the limited area i. e. INDORE urban center because it is such a broad government issue of research we are not able to represent exact data on the basis of a single metropolis only. . Difficulty related to approach different types of people with different mentality, nature habit. 3. limit related to time resource available. 4. The entire study is based on the response provided by the sample population analyses on the basis of questionnaires. 5. Limitation related to dark-skinned response. 6. Limited information given by banks due to security reasons.